01
Shared inbox
Every conversation, in context.
Manage website chats together with priorities, assignments, viewed-message receipts, private whispers and @mentions.
YOUR CUSTOMER WORKSPACE, CONNECTED
Every question.
One connected
workspace.
From the first website hello to a resolved ticket. Bring live chat, AI answers, customer context and your team together in QChatter.
Live chat · Tickets · Knowledge · AI + your team
✳
J
A human touch.Right when it matters.
Your team, right here. Let’s talk
A SMALL QUESTION. A REAL CONNECTION.
Hi! Could you help me find the right fit?
J Jamie · Support
Of course. Tell me a little about what you’re looking for.
That’s exactly the help I needed.
Your next conversation…
Everyone on the same page.One shared team inbox
Illustrative conversation · not a live chat
LESS FRICTION.
More connection. Talk in the moment Keep the context Work as one team
More connection. Talk in the moment Keep the context Work as one team
MEET YOUR NEW CONVERSATION SPACE
Meet the workspace behind the welcome.
Explore the inbox, manage a sample ticket, find a contact, read a help article, or try an AI-to-human handoff. Switch the preview between light and dark.
EXPLORE THE WORKSPACE
Sample data
Inbox 3
All 3 · Mine 2 · Unread 1Customer replies and whispers, clearly separate.
Maya ChenOnline · Acme Store
Can I use our own logo in the widget?
Jordan joined the chat
Yes. Add your logo in Chat widget, preview your changes, and publish when ready.
Seen · sampleWHISPER · TEAM ONLY
@Alex — can you help with the next step?
Interactive product preview. All people, messages and activity are sample data. Changes stay here and do not update a workspace.
SMALL DETAILS. BETTER EXPERIENCES.
More than a chat window.
A connected set of tools for the entire conversation, from a first reply to the next useful answer.
02
Tickets
Turn a question into a clear next step.
Create linked tickets, set priorities from low to urgent, assign a teammate, and track open, pending, resolved and closed requests.
03
Contacts
Remember the person behind the message.
Explore customer profiles and conversation history. Add contacts, import or export CSV files, and organize your directory with tags and bulk actions.
04
Knowledge base
Write once. Help again and again.
Draft and publish help articles, organize categories, and offer a searchable help center with suggested articles in your widget.
05
Automations
Make your next welcome feel effortless.
Build and test rules for visitor events, greetings and routing. Activate, pause and manage your website automations from one place.
06
AI agent
A helpful first reply. A human when needed.
Answer using approved knowledge, test replies, and hand off to your team when a visitor asks for a person or needs more help.
Requires a configured AI provider, model access and API billing.FROM SETUP TO HELLO
Three steps. A closer connection.
01
Make a little space
Create your workspace and add the website where you want to start conversations.
02
Make it feel like you
Choose your widget’s colors, greeting and style. Add the installation snippet to your site.
03
Make their day
Add your teammates, publish useful answers, and set up the rules and handoffs that support your workflow.
GOOD SUPPORT IS A TEAM SPORT
One conversation.
Your whole team
behind it.
Keep the handoff human. Assign a teammate, share a private whisper, mention a colleague, and carry the context into a ticket when the question needs follow-up.
Meet your shared workspaceJAS+ You
Conversation assigned to JamieJoined
INTERNAL NOTE · SAMPLE
They’re setting up their first website. Let’s help them get off to a great start.
Context that stays with your team.Ready when your customer is.
AI ANSWERS. HUMAN UNDERSTANDING.
Start with knowledge.
Continue with a person.
Give your AI agent approved knowledge and published help articles. Test how it replies, then enable it for your website. When a visitor asks for a person or needs more help, the conversation can move to your team with the context attached.
Explore AI and human handoffLive AI requires a configured provider, model access and active API billing. Provider usage and subscription entitlements are separate.
FITS INTO YOUR WORLD
Your website. A new way to connect.
Use an embeddable JavaScript widget on websites that support custom scripts. Keep your tools, add a conversation.
A simple website embed
Your workspace generates a site-specific snippet for installation.
How it connectsYour knowledge, on your website
Publish help articles, organize categories, and offer a searchable help center alongside conversations in your widget.
Explore the knowledge baseA CLEAR START
Good conversations.
Clear expectations.
We’re finalizing QChatter’s plans. Explore the product today and see exactly what’s still to be announced.
PRICING & AVAILABILITY
Details coming soon.
Find the right fit for your team. Prices and plan details will be published here when confirmed.
Explore pricingA LITTLE MORE CLARITY
Good questions. Clear answers.
A few things you might be wondering before your first hello.
01What is QChatter?
QChatter brings website chat, tickets, Contacts, a knowledge base, automations and AI-assisted support into one customer workspace. Your team can collaborate across one website or several.
02How do I add it to my website?
Create your workspace, add your website, customize its widget, and copy the installation snippet from website settings. Your website must allow custom JavaScript and the required connections.
03Can I use QChatter for more than one website?
The application supports multiple websites in a workspace, with separate site settings and conversations. Commercial limits and subscription details have not been finalized.
04Can I match the widget to my brand?
Yes. The existing widget editor includes colors, a logo, greeting text, launcher options and layout styles. Try the interactive appearance preview above.
05Is AI support available?
Yes. Configure a website’s AI agent with approved knowledge, test replies and enable automatic responses. Visitors can be handed to a teammate when they ask for a person or need more help. Live AI requires private provider credentials, model access and active API billing.
06Can we make calls or share a screen?
Teammate-initiated voice and video calling and screen sharing are implemented for online visitors. They require a configured media service, supported browsers and participant permission. Media provider usage is separate; this is not a phone-number calling service.
07Does the workspace have a dark theme?
Yes. Choose Light, Dark or System in your workspace. QChatter remembers the choice in your browser, while each visitor widget keeps its own configured appearance.
08How much does QChatter cost?
Pricing, usage limits and subscription entitlements are being finalized. The pricing page clearly marks unannounced details; no free plan or trial is promised.
YOUR NEXT CONVERSATION STARTS HERE
Make room for
a better hello.
Give your customers a place to ask.
Give your team a place to answer.